Easy Tickets

Terms and Conditions

The following terms and conditions apply to current booking(s). You are deemed to have read, understood and accepted the following terms and conditions:

1. Prices

All rates on the site are quoted in Singapore currency (SGD) unless otherwise stated on the basis of exchange rates in effect at the time of publication. All prices are exclusive of any mandatory taxes required and insurance charges. Prices are subject to surcharges to peak and holiday periods and to changes with or without prior notice.
Airfares increment shall be applied as a surcharge as when ordered by airline carriers. Fuel surcharge is also applied on some airline carriers.
Child fare is only eligible for age below 12 years old as of the date of departure from Singapore.

2.Tour Prices

Prices are subject to changes with or without prior notice in the event of unforeseen circumstances such as currency fluctuations, changes in airfares, other transportation costs, hotel rates, government tax, etc.
The tour price includes airfare, accommodation, airport transfers (if any), meals (if any), and any others that have been stated in the tour brochures and itineraries.
The tour price excludes passport, visa fees, visa stamping fees, visa handling fees, fuel tax, airport tax, airport security tax, customs user fees as stated by the airline and airport authorities, any insurance fees, laundry, excess baggage charges, beverages, room service, gratuities to drivers and tour leaders or tour guides, tips to hotel porters or any others that have rendered their services, and all items of a personal nature. If not being stated in the tour brochures or itineraries, the price is not included into the tour price.

3. Terms of Payments

Should you choose to confirm your reservation before 30 days or more prior to the departure date, you will only have to make a minimum deposit to confirm your reservation. Full payment must be made if the reservation is done within 30 days prior to the departure date. All reservations must be made at least 4 days in advance prior to the departure date.

Deposit The following are the rates of minimum deposit per person that is required upon booking to confirm your reservations. The rates are based on package price per person that is only operated by Easytickets:

	Range of Prices	Min. Deposit
	>$3000	$300
	$500 - $3000	$200
	$101 - $499	$100
For package prices less than $100, a full payment is required.
Balance Payment The balance payment for the package is due 30 days before date of departure. Easytickets has the rights to forfeit the minimum deposit in an event where the balance payment has not been fully paid before or on the due date. The relevant airlines and/or hotels may require the payments to be made earlier. In such events, you will have to make the full payments by the new due date stated by the respective airlines and/or hotels.

4. Cancellation Fees and Refunds

Air Tickets
Once tickets are issued by the airline, there is no refund value on the air tickets should you choose to cancel the flight. You do have the rights to get the issuing staff to produce the air tickets for verification purposes. You shall be charged a cancellation fee according to the respective airlines involved and a service fee of $30 per person by Easytickets. Usually, most airlines shall charge a cancellation fee of $75 per person. However, the fee is subjected to change with or without prior notice.
Tour Packages
Should you choose to cancel a tour package, any minimum deposit made shall be levied as cancellation fees by Easytickets and you shall be refunded as listed below. It shall be based on a percentage of the tour price stated (exclusive of any taxes incurred) less the minimum deposit (if any) being paid:

No. of days before departure	Refund per person
> 29 days	100%
15 - 29 days	50%
8 - 14 days	25%
< 8 days	0%
There will be no refund within 7 days prior to departure.

Air Tickets
Medical or Compassionate Grounds
When cancellation is being made on medical or compassionate grounds, Easytickets is not able to inform you on an immediate basis regarding waiver or reduction of the penalties. Generally, Easytickets will need to explain the situation to its various suppliers, substantiating the matter with relevant documents such as medical certification and appeal to see if any deviation from the booking conditions may be made.
Unused Days and/or Services
No refunds shall be made in whole or in part of unused days, accommodation, meals, sightseeing tour and/or any other services resulting from your late arrival, premature departure or any special various arrangements that is different from being stated in the itineraries.
Special Cases
In an event whereby problem arises after the commencement of tour and you are already out of Singapore, you will have to call us directly from where you are for Easytickets to review the matter. If the matter persists and there is a need for special arrangements to solve the matter, Easytickets shall provide the necessary arrangements or the necessary refunds. However, if you choose to bring up the problem experienced during the tour only after the end of the tour and/or are back in Singapore, Easytickets shall not entertain the problem.

5. Amendment

An administrative fee of $75 shall be charged for any amendment after tickets have been issued. No amendments are allowed for promotional tickets.

6. Travel Documents

It is your sole responsibility to ensure the following travel documents before departure:
- Valid passport with a minimum of 6 months validity
- Necessary visa(s) where required depending on citizenship and country of visit
- Necessary vaccination(s) and health certificate(s) required depending on
- Government authorities of country of visit
- Travel insurances or any other insurance (strongly recommended)

7. Reconfirmation of Flight

It is your sole responsibility to reconfirm all outgoing flights 72 hours before departure. Easytickets shall not be held responsible for any cancelled flights by the respective airlines.

8. Special Requests

Easytickets entertains special requests such as special meals, dietary requirements, adjoining rooms etc. Please inform Easytickets during booking. Such requests are subject to confirmation and availability.

9. Extension and/or Deviation of Stay or Return Flights

Any extension of stay/deviation of is subject to validity/restrictions of the air tickets and confirmation of any extensions/deviations of tour will be at your own expense and any meals (if any) and/or services provided for the original tour shall be forfeited. Easytickets and its overseas agent shall not be held responsible for any inconvenience caused and/or extra expenses incurred on your extensions/deviations.

10. Changes to Itinerary by Easytickets

Easytickets' tour packages are organized in conjunction with airline schedule flights. Itineraries and timetables are provisional and subject to changes without prior notice. Should a change occur; Easytickets will wherever possible substitute a suitable arrangement of the similar value. Easytickets reserves the rights to make changes to the itinerary or timetable at any one time without compensation. Wherever possible, Easytickets' tour packages shall follow the original itinerary or timetable closely.

11. Rights to Reject

It is your sole responsibility to reconfirm all outgoing flights 72 hours before departure. Easytickets shall not be held responsible for any cancelled flights by the respective airlines.